Frequently Asked Questions
Are we accepting New Patients?
Yes! All of our practitioners are both accepting new patients at this time. We recommend you call or email the clinic ahead of time to secure a date and time for the initial intake process.
What is your new patient procedure?
Upon entering the clinic you will be asked to fill out intake paperwork. The doctor will then ask you a series of questions to get some more information about your pain. Next a physical examination will be conducted. At the end of the examination the doctor will provide you with a treatment plan. Please allow 60-90 minutes for the first visit.
What types of health insurance do you accept?
We direct bill for most major health insurance companies such as Manulife, Sunlife, BlueCross, Canada Life, Green Shield, and many more. Please bring your health insurance card to the first appointment. We are unable to bill under OHIP, therefore you do not need to bring your health card to the appointment.
Do I need a doctor’s referral?
No, you do not need a referral to book an appointment at MOVE chiropractic. However certain insurance companies or insurance policies may require a referral or prescription from a medical doctor for chiropractic, physiotherapy or massage treatments to be covered by insurance.
What is the popping sound I hear during an adjustment?
Sometimes during spinal or extremity manipulation you may hear a "popping" or "cracking" sound. This is known as a cavitation. It is caused by gas (Nitrogen) being releasing from the joint.